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September 2014

Installation manual as training manual

Receiving feedback on our Wooden Floor Installation Manual always gives us a buzz, the feedback we received this week from a professional colleague certainly did:

From Ron Bacon / RC Bacon Ltd

I am a flooring contractor with over 40 years experience in all types of carpet and flooring.

I have an improver (Steve Glen) who is excellent at laying certain types of wood floors, but who lacks confidence.

So I decided to increase his knowledge to handle this, on the premise that knowledge (when gained) = willingness to be cause, thus responsibility which brings about increased ability to control. Then I noticed your book and decided to get it for him to save time in providing him with data for his training. It didn’t matter that the data was not necessarily relevant to his current work for it was helping to clear up misunderstoods and false data he had accumulated from verbal technology given to him by others, who also had obviously suffered from dissemination of false data by others in the past.

Recently he completed a splendid herringbone parquet installation with a tramline inset border, of which he is rightly very proud and so am I. Pictures attached.

So thank you for providing the data in your book, it is of tremendous value.

Kind regards

Ron Bacon

RC Bacon Ltd
T/as RC Bacon Carpets & Flooring

Excellent work by RC Bacon's improver - with a little help from Wood You Like's Installation Manual

This result definitively deserves its rightful place in our "Hall of Fame"!

Double Wenge strip - tramline - exactly following the contour of the doorposts - top result Oak herringbone floor installed by improver for RC Bacon
 

 
All images provided by RC Bacon Ltd
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Hidden treasures

More and more we receive phone calls and emails from people who recently discovered their new home has a hidden treasure: an original mosaic or parquet floor (herringbone or basket weave) hiding underneath the inherited carpets!

Don't sand if you can avoid it

Often it is not needed to sand your parquet floor when restoring it

Since our company is well know for its parquet restoration service, the first thing on everyone's mind is: how much dust and hassle would sanding down our rediscovered parquet floor bring with it?

However, in most cases sanding is not even needed to bring this hidden treasure back to its original lustre! With careful removing of old carpet grippers, thorough cleaning (with special products - now eco-friendly!) to remove old dirt, grime and even old wax layers, most mosaic and parquet floors will sparkle again - and keep their authentic appearance (something to could be lost when sanding equipment is let loose on it).

Giving your parquet floor a treatment as described above will never go amiss, it's well worth the effort (byu yourself or professional parquet restorer if you don't have the time), won't costs the earth and the moon. The result is 9 times out of 10 a sparkling, again valuable beautiful solid wooden floor - adding not just grandeur but value to your home.

If you want to find out if your original parquet floor can be brought back to its grandeur without sanding, request our free guide here

Magic Cleanser - VOC free

Saicos Magic Cleanser for parquet floors: restore without sanding

One of the eco friendly products to help you with the "restoration" of your mosaic or parquet floor is Magic Cleanser from Saicos. No bleach, no biocides and complying with the latest VOC regulations (and it smells lovely).
Dilute the Cleanser 1 :10 in water, apply it with a damp cloth and let the solution do its work on stains, dirt, grime and old finish layers for about 10 - 30 minutes before you wipe it off twice with clean water (with a damp cloth, no buckets!). Wipe it dry with a new clean cloth and apply a maintenance product (Saicoc EcoLine Wax-Care Spray for instance, also VOC free) once the floor has fully dried.
Really bare floors, from which the original oil, wax or varnish layer has truly been worn off, can be finished with one or two coats of Saicos Premium HardWaxOil after the Magic Cleanser treatment. All of this is explained in our new free guide

You'll be amazed of the result! And you wouldn't be the first one to discover how easy and hassle free it often is to bring back the sparkle in your original parquet floor.

(In the event sanding is needed, don't use a drum sander - as pictured above. These machines, although available from many standard hire-centers, are not up for the task. Too light and the metal rod to hold the coarse sanding paper around the drum more often than not leave shatter marks all over your valuable parquet floor. Hire a professional with professional sanding equipment, such as a heavy belt sander, edge sander and finishing sander.
And no, it is not very dusty or a big hassle when you do have to have your parquet floor sanded.)

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Problems with your floor?

One frequent occurring matter landing in our inbox or phoned about seems to be encountering a quality problem with the wood flooring bought.

Product of nature

Some online retailers pride themselves on sending out free samples of wooden flooring. We on the other hand know a tiny sample can and will never show you the rich natural variety any wooden floor has. The tiny sample sent out to you by others could be pre-selected on appearance - for instance one tiny knot when you select a rustic grade.
Basing your purchase decision on just such a tiny sample is asking for problems. When your rustic grade floor arrives, it contains large knots and colour variations between the boards. Not at all like the tiny sample you received. Some can feel disappointed, but to be honest, you should only rate a tiny sample on the quality of the construction, not on the natural appearance of the wood floor itself. Only high resolution images of interior designs are able to give you at least a better impression of the true natural look your preferred wooden floor eventual has.

Therefore, if you find yourself in the possession of a natural wooden floor that does not resemble the sample your supplier sent out to you, ask yourself the following questions:

  • what was the description of the product, did it mention the grade and the characteristics of this grade?
  • does your floor at least resemble the image the seller listed with this article?
  • the sample sent, did it mention not to take it "at face value"? Most samples will carry a label stating it is indicative only, the natural structures and colours of genuine wood may vary.
  • is the quality of the floor, including the T&G or click-system, conform the sample received?
  • if your supplier has a showroom, did you see a large sample of the floor - containing at least parts of 2 or 3 different boards - bought there?

If in any doubt, contact your supplier immediately with your complaint - every supplier should inform you how to contact them and what their terms and conditions of trading are. If bought strictly online, based on the little sample received and not seen a larger sample in situ, you might be in for a struggle getting a decent answer quickly (as many disappointed clients of strictly online sellers keep telling us).
After receiving your ordered floor, you have 7 days to log your complaint, based on the standard terms and condition of "distant selling" purchases. So, always check at least a few packs on contents the day your order arrives, to see if the floor received is of the grade and quality you thought you bought.

Prevent problems

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At the risk of stating the obvious: the best way to prevent the above problem is to visit an independent specialised retailer in natural wooden flooring. They have large real samples in their showroom, can advice you face to face on all things related to the product of your choice and - if you plan to install the floor yourself - are often more than happy to give you tips on the best installation method and products for your situation.

Does this come at a higher price than wooden floors you can find online? It often appears so. 
Does this come with more and better guarantees you definitely will receive the wooden floor you selected? Always.

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3 myths on maintenance

On the subject of maintaining your wooden floor, we receive plenty of questions (by email or over the phone) from many wooden floor owners. Some are straightforward, others we have to do some "de-mything" work.

Myth 1: Lacquer floors don't need maintenance?

Yes, they do! A varnish or lacquer finish on a wooden floor is in fact a very thin film on top of it. If this thin layer is damaged - by whatever means - the wood is no longer protected against dirt and drips and can show dark, black spots when the floor doesn't receive regular maintenance. This maintenance also keeps the finish layer stronger, plus "fills" small scratches.
In the event your wooden floor is riddled with scratches, sanding down is the only solution to restore it to its previous glory.

 Myth 2: oiled floors need re-oiling every year?

No, they don't! An oiled floor only ever needs re-oiling when - if ever! - you sand it down to the (almost) bare wood.
What an oiled floor does need - and varnished/lacquer floors too, see above - is regular maintenance with a polish or a wax. The advantage of an oil floor is that, when treated regular, it will become even more beautiful over time, plus it will keep the wood protected against almost everything you can throw at it. Ths products are none-slippery on their own, just be aware that too much applied will not be all absorbed by your floor and can make the floor - temporarily - slippery.

Myth 3: maintenance is cumbersome!

buffing blockNo, absolutely not! Especially with the modern maintenance products it takes only a few minutes to treat your floor to its "beauty regime", one product even comes is a spray - now how easy is that?
But even is you prefer to buff your floor after you've applied old-fashion wax there is a very handy and ecological tool which can help you to make light work of it: our cast-iron buffing block. It weights 7 kg and will do the hard work for you, all you have to do is push and pull - standing upright, no longer on your hands and knees.

Believe me, maintaining your floor is as easy as hovering or sweeping it regularly. For more tips and advice on maintenance, why not request our maintenance leaflet - plus we've created The Ultmate Maintenance Guide which goes even deeper into the subject.

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Place your order now (before 01.07.17) and be entered in the Pre-Summer-Draw - see HERE for more information
Thank you for your time, do visit our Secure Webshop - all links in articles and pages are coloured red
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